Frequently Asked Questions

Everything you need to know about our premium silk collection.

What type of silk does SILKSILKY use?

We use 100% Grade 6A Mulberry silk, the highest quality available on the market, ensuring exceptional durability, shine, and a luxurious feel across all our bedding and apparel.

How should I care for my silk items?

To maintain the longevity of your silk, we recommend hand washing or machine washing on a delicate cycle with cold water and a silk-friendly detergent. Always air dry and avoid direct sunlight.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.

Are your silk products hypoallergenic?

Yes, Mulberry silk is naturally hypoallergenic and resistant to dust mites, mold, and allergens, making it an ideal choice for those with sensitive skin or allergies.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for your convenience.